Shipping policy

Shipping options and costs

Available delivery destinations, shipping options and applicable shipping charges are shown at checkout after you enter your delivery address. Please review your order total before placing your order.

Order confirmation and delivery updates

We will send your order confirmation to the email address entered at checkout. If tracking is available for your shipment, the tracking details will be included in your shipping update.

Any delivery estimate shown during checkout or in a delivery update is an estimate. Delivery can be affected by carrier operations, customs processing, local conditions or other circumstances outside our control.

Your delivery address

Please check that your delivery address and contact details are complete and correct before ordering. If you notice an error, email info@cmecomgroup.llc as soon as possible. Address changes depend on the status of the order and shipment.

Delivery questions

If your shipment is delayed, marked as delivered but cannot be located, or arrives damaged, contact us with your order number and the available delivery details. We will help you investigate the issue and explain the next steps.

For return information, see our Returns & Refunds Policy. This shipping policy does not limit your rights under applicable law.